Lte4d Privacy Policy — Data Protection & User Privacy in Malaysia

Introduction & Scope of the Privacy Policy

This Privacy Policy ("Policy") describes how lte4d ("we", "the lte4d platform") collects, uses, stores, protects, and discloses the personal information of users ("you") who access or use the lte4d platform through our website and related services.

Lte4d is committed to protecting your privacy and complying with all requirements of the Personal Data Protection Act 2010 (PDPA) and other applicable legislation. We apply the following data protection principles across all our operations:

• Data minimization — only collecting data that is strictly necessary;
• Clear purpose — data is only used for the purposes stated in this Policy;
• Appropriate security — reasonable technical and organisational measures to protect your data;
• User rights — respecting and facilitating the exercise of your privacy rights;
• Transparency — being transparent about how we manage your data.

This Policy applies to all users of the lte4d platform — whether you are a casual visitor, a registered member playing 4D lottery, live blackjack, Malaysia Super League Sports Betting, virtual sports, cricket, or table games with a live dealer.

Personal Information We Collect

Lte4d collects your personal information through several channels — directly from you during registration and platform use, automatically via industry-standard tracking technologies, and in limited circumstances, from third-party service providers we engage to operate the platform.

Information you provide directly:

• Malaysian phone number at registration (required);
• Full name (required for identity verification and withdrawal processing);
• Date of birth (to verify the 18-year age requirement);
• Email address (optional, for account communications);
• Identity verification documents such as MyKad when required for the KYC process;
• Information you provide when contacting lte4d customer support.

Automatically collected information:

• The IP address of your device when accessing the lte4d platform;
• Web browser type, operating system version, and device information;
• Log access times, pages visited, and actions taken within the platform;
• Cookie data and similar tracking technologies (see Section 7);
• Records of all deposit and withdrawal transactions in Ringgit Malaysia (RM);
• Full history of gaming activity — bets placed, game rounds, and outcomes.

Purpose of Personal Information Use

Lte4d uses collected personal information solely for legitimate purposes directly related to platform operations. We do not use your data for any other purpose without first obtaining your consent. The primary purposes for which data is used are as follows:

Operations and service delivery:

• Verify your identity during registration and when logging in to your lte4d account;
• Processing deposits and withdrawals in Ringgit Malaysia (RM) via your chosen payment method;
• Settling bets, crediting winnings, and managing your account balance;
• Providing effective customer support when you contact the lte4d team;
• Send important account-related notices such as deposit confirmations, withdrawal status updates, and security alerts.

Security and compliance:

• Detecting and preventing fraud, multi-account usage, and any activity that violates lte4d Terms & Conditions;
• Meet mandatory anti-money laundering (AML) and Know Your Customer (KYC) requirements;
• Verifying that you meet the minimum age requirement of 18 years;
• To comply with any court orders or lawful requests from Malaysian law enforcement agencies.

Platform improvements:

• Analyze aggregated and anonymized usage data to understand how users interact with the lte4d platform;
• Identify technical issues and areas for improvement in the user experience;
• Developing new features and services better suited to the needs of Malaysian players.

Marketing communications (with consent): lte4d may send you information about promotions, deposit bonuses, weekly cashback, and special offers via SMS or in-platform notifications — but only if you have consented to receive such communications. You may unsubscribe at any time.

Data Disclosure & Sharing

Lte4d does not sell, rent, or trade your personal information to any third party. This is a non-negotiable commitment. However, in certain limited situations, lte4d may need to share some of your information with the following parties, and all such sharing is done strictly on a "need-to-know" basis:

Service providers working on behalf of lte4d:

• Payment Gateway — Touch 'n Go, GrabPay, DuitNow, ShopeePay, Boost, Maybank2u, and CIMB Clicks receive the information required to process your transactions. These providers are bound by strict confidentiality agreements and their own industry security standards;
• Gaming technology provider — live dealer gaming platforms and game software providers may receive account identifiers for technical purposes necessary to deliver gaming services;
• Cloud service providers — the cloud computing infrastructure we use to host the lte4d platform may process your data as part of routine technical operations.

Legal and regulatory requirements:

• Lte4d will disclose your personal information when required to do so under applicable Malaysian law;
• When required by a valid court order, the Royal Malaysia Police (PDRM), Bank Negara Malaysia, or a relevant enforcement agency;
• To report suspected activities related to money laundering or terrorism financing under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001.

lte4d Data Security Measures

Lte4d invests seriously in security infrastructure to protect your personal data from unauthorized access, alteration, disclosure, or destruction. The technical and organizational security measures we implement include:

Technical security:

• 256-bit SSL/TLS Encryption for all communications between your browser and lte4d servers;
• Data-at-rest encryption for all sensitive personal information stored in the lte4d database;
• Two-factor authentication (2FA) available to all user accounts;
• Intrusion Detection System (IDS) that monitors network traffic for suspicious activity in real time;
• Multi-layered firewall that protect lte4d's server infrastructure from external attacks;
• Regular security audits by independent parties to identify and remediate technical vulnerabilities.

Organisational security:

• Access to user data is restricted to lte4d staff who require it solely to carry out their responsibilities;
• All staff who handle personal data receive regular data protection training;
• A clear incident response procedure to address any potential data security breaches;
• Confidentiality agreements binding all contractors and staff with access to user data.

While lte4d takes all reasonable steps to protect your data, no digital security system can guarantee 100% protection under all circumstances. You also play an important role in keeping your account secure — always use a strong password, never share your login credentials, and enable 2FA for added protection.

Data Retention & Deletion

Lte4d does not retain your personal data indefinitely. We only keep your personal information for as long as necessary to fulfil the purposes set out in this Policy, or as required by applicable Malaysian law.

Retention periods by data type:

• Active account data — retained for the duration of your active account with lte4d and for 7 years after account closure, in accordance with financial record-keeping requirements;
• Financial transaction records — retained for a minimum of 7 years in accordance with Malaysia's accounting and anti-money laundering legal requirements;
• Gaming activity records — retained for 2 years from the date of each round/bet for dispute resolution purposes;
• Support communication logs — retained for 2 years from the date of last interaction;
• Technical data (IP logs, access logs) — retained for 90 days by default for fraud detection and security purposes.

Data deletion upon request: If you request account closure and data deletion, lte4d will delete or anonymise all identifiable personal information within a reasonable timeframe, except for data we are legally required to retain (such as financial transaction records). You may submit a data deletion request through the lte4d support team.

Cookies & Tracking Technologies

The lte4d platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored in your web browser when you visit the lte4d platform.

Types of cookies we use:

• Essential cookies (required) — required for core platform operations such as maintaining your login session, remembering language preferences, and ensuring account security. Without these cookies, the lte4d platform cannot function properly;
• Functional cookies — remembering your preferences such as table selection, last bet size, and display settings to provide a more personalized experience each time you log in;
• Analytical cookies — helps us understand how users interact with the lte4d platform in aggregate and anonymized form, for product improvement purposes. Analytical data is not linked to your personal identity;
• Security cookies — used to detect and prevent fraudulent activity, including identifying unusual login attempts and multi-account usage.

Managing cookies: You can configure your web browser to block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of the lte4d platform — particularly login features and game sessions.

Your Rights as an lte4d User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you have the following rights regarding your personal information held by lte4d:

• Right of access — you may request a copy of the personal information we hold about you at any time;
• Right to rectification — if any of your personal information is inaccurate or outdated, you may request a correction;
• Right to erasure — in certain circumstances, you may request the deletion of your personal information (subject to legal retention requirements);
• Right to withdraw consent — you may withdraw consent for marketing communications or optional data processing at any time;
• Right to object — you may object to the processing of your data for specific purposes where permitted by law;
• Right to lodge a complaint — you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated.

To exercise any of the rights above, please contact the lte4d support team by email at support@lte4d.onl or via the in-platform live chat. lte4d will process your request within a reasonable timeframe not exceeding 21 working days from the date the request is received. In certain cases, we may need to verify your identity before processing the request.

Child Protection

The lte4d platform is strictly for individuals aged 18 and above, with no exceptions. lte4d does not knowingly collect or process personal data from individuals under the age of 18.

During registration, lte4d requires users to confirm that they are 18 years of age or older. In addition, lte4d employs various technical and procedural measures to detect and prevent registration by underage individuals.

Should we discover that personal information belonging to an individual under the age of 18 has been inadvertently collected, we will take immediate steps to:

• Suspend and close the relevant account immediately;
• Delete all personal information associated with that individual from lte4d's systems;
• Refunding any deposits made, following completion of the appropriate verification process.

If you become aware that an underage individual has registered for or is using the lte4d platform, please notify us immediately at support@lte4d.onl so that prompt action can be taken.

Amendments to the Privacy Policy

Lte4d reserves the right to modify or update this Privacy Policy from time to time in line with changes in law, technology, or the way we operate. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

For material amendments — meaning those that significantly affect how we use your data or that reduce your privacy rights — lte4d will notify you via a prominent notice within the platform or by SMS to your registered phone number, with reasonable advance notice before the changes take effect.

Your continued use of the lte4d platform following any changes to this Privacy Policy constitutes your acceptance of the updated privacy terms. If you do not agree with the changes, you may stop using the platform and request account closure and data deletion.

We encourage you to review this Privacy Policy periodically to stay informed about how lte4d protects your personal information.

Contact the lte4d Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or how lte4d handles your personal information, please contact us through the following channels:

• Email (privacy): support@lte4d.onl — please include "Privacy Enquiry" in the email subject line;
• Live chat: Available on the lte4d platform, 24 hours a day, 7 days a week;
• WhatsApp: Contact number available in your lte4d website profile.

Lte4d aims to respond to all privacy-related enquiries within 5 business days. For more complex requests such as full data access applications or account deletion, please submit a written request via email along with a copy of your MyKad for identity verification purposes.

We are committed to handling every privacy enquiry thoroughly, professionally, and within a reasonable timeframe. Your privacy is not merely a legal obligation to lte4d — it is a core value we uphold wholeheartedly.